Senior Visual Merchandising Content & Training Lead

Tiffany & Co.; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Tiffany & Co. is seeking a Senior Specialist Content Innovation & Training to shape how the brand’s visual merchandising vision is communicated and implemented across all retail environments.

The role creates visual guidelines, content strategy, and training programs that ensure consistent, high-luxury execution globally. You will collaborate with VM Styling and design teams, lead cross-functional efforts, and manage external partners, while researching luxury retail trends to inform retail

Qualifications

• 5+ years of experience in visual merchandising, luxury retail, brand education, or creative content roles.
• Strong expertise in luxury visual standards and high-end retail environments.
• Proven experience creating visual guidelines, training content, and learning frameworks.
• Excellent visual, written, and verbal communication skills.
• Strong project management and stakeholder alignment abilities.
• Adobe Creative Suite, Photoshop.

Responsibilities

• Design and deliver structured training programs for VM teams, including onboarding and seasonal launches.
• Facilitate workshops and learning experiences that balance creative inspiration with operational excellence.
• Create scalable training tools that support global teams while allowing for regional nuance.
• Lead cross-functional collaboration to ensure VM content aligns with marketing campaigns and brand initiatives.
• Manage external agencies or creative partners for content development when required.
• Proactively research design trends of luxury retail, visual storytelling, and learning to inform the advancement of retail environments.

Skills

Visual merchandising

Luxury retail

Brand education

Creative content

Communication

Project management

Tools

Adobe Creative Suite

Photoshop

Job description

Tiffany & Co. is seeking a Senior Specialist Content Innovation & Training to shape how the brand’s visual merchandising vision is communicated and implemented across all retail environments.

The role creates visual guidelines, content strategy, and training programs that ensure consistent, high-luxury execution globally. You will collaborate with VM Styling and design teams, lead cross-functional efforts, and manage external partners, while researching luxury retail trends to inform retail