Senior VIP Growth & Acquisition Strategy Lead

Fanatics

New York (NY)

On-site

USD 133,000 - 167,000

Full time

3 days ago

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Job summary

Fanatics Betting & Gaming is seeking a Sr. Manager of VIP Acquisition Strategy & Growth to lead the day-to-day engine behind VIP acquisition.

Own the lead pipeline, scoring, weekly contact plans, testing, and reporting in collaboration with analytics partners and acquisition executives. You will influence how we identify high-value sportsbook and casino players, develop new lead sources, and drive growth across channels while maintaining a strong focus on responsible gaming and customer

Qualifications

5+ years in betting, gaming, or a comparable consumer business, ideally in acquisition, growth, CRM, or high-value customer operations.
Strong analytical foundation, comfortable working directly in data, building dashboards, and defining metrics. Working fluency with SQL, a CRM such as Salesforce, and a BI environment.
Track record of owning a recurring operating cadence: reporting, weekly planning, and target setting.
Experience designing and reading tests, with the rigor to act on results.
Familiarity with sportsbook and casino players, and what a high-value customer values in each product.
Effective working with analytics resources and front‑line sales teams outside your direct reporting line.
Commitment to Responsible Gaming and to building programs that keep customer wellbeing ahead of commercial outcomes.
Excellent communicator, able to turn data into clear recommendations for technical and executive audiences.
Self-starter, highly organized, and comfortable with ambiguity.

Responsibilities

Own the lead pipeline: ingestion, enrichment, and scoring that rank and tier prospects.
Develop creative initiatives to identify new leads and bring in new customers.
Expand the top of the funnel through new lead sources and partnerships.
Set the weekly contact plan and routing across executive outreach and scaled channels.
Build and run the acquisition testing agenda across offers, messaging, and cadence.
Define how our approach differs for sportsbook versus casino prospects.
Own acquisition reporting, consolidating it into a single dashboard and maintaining it with analytics partners.
Set and track weekly and monthly acquisition targets and report on performance against plan.
Partner with the acquisition executives as their go‑to resource for strategic and data needs.