Strategic Programs Lead, VIP Operations & Growth

Fanatics Betting & Gaming; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Fanatics Betting & Gaming, part of Fanatics, seeks a Program Manager to join the VIP Strategy & Operations team in New York. The role focuses on turning priorities into action, running programs independently, and providing visibility into progress, risks and decisions.

You will manage multiple workstreams, anticipate needs, and leverage Claude to streamline workflows. You will drive structured operating mechanisms, cadences, and processes to improve execution and accountability, while partnering

Qualifications

• 6-8 years of experience in program management, strategy and operations, consulting, business operations or a similar role.
• Proven experience independently owning complex projects and driving cross-functional teams to measurable outcomes.
• Evidence of improving ways of working while keeping processes practical, lightweight and adaptable.

Responsibilities

• Own cross-functional projects from definition through execution, including scope, milestones, owners, timelines and outcomes.
• Identify business needs that require focused project ownership and build a clear plan to address them.
• Break ambiguous priorities into clear workstreams, decisions and action items.
• Manage multiple workstreams, dependencies and stakeholders while keeping priorities and timelines clear.
• Drive owners against commitments and follow through until actions are completed.
• Surface risks, dependencies and missed deadlines early and drive resolution.
• Step into high-priority, unstructured projects as business needs emerge and independently move them forward.
• Identify opportunities to make the team faster, clearer and more consistent as the business scales.
• Design and implement lightweight processes, workflows and tools that improve execution and accountability.
• Evaluate whether new processes are helping and simplify or adjust them when needed.

Skills

Program management

Strategy and operations

Consulting

Business operations

Cross-functional collaboration

Data-driven decision making

Claude / AI tools usage

Ownership in ambiguous environments

Communication

Tools

Claude AI tool

Job description

Fanatics Betting & Gaming, part of Fanatics, seeks a Program Manager to join the VIP Strategy & Operations team in New York. The role focuses on turning priorities into action, running programs independently, and providing visibility into progress, risks and decisions.

You will manage multiple workstreams, anticipate needs, and leverage Claude to streamline workflows. You will drive structured operating mechanisms, cadences, and processes to improve execution and accountability, while partnering