Senior VIP Engagement & Loyalty Executive

Rivers Casino Philadelphia; Philadelphia (Philadelphia County); On-site; USD 50,000 - 70,000; Full time

Job summary

A prominent casino establishment is seeking an experienced player development professional to manage relationships with VIP players and enhance their loyalty. The role involves extensive outreach, event hosting, and providing a personalized service experience. Ideal candidates will have over 10 years of player development experience and exceptional communication skills. This position requires a dynamic and engaging individual who can thrive in a lively casino environment.

Qualifications

• 10+ years of casino host/player development experience.
• Must be 18 years or older.
• Excellent written and oral communication skills.

Responsibilities

• Develops and maintains relationships with VIP players.
• In person outreach to increase player visits.
• Assists in team mentorship and development.

Skills

Leadership skills

Communication skills

Sales skills

Telesales skills

Personable skills

Education

High school diploma or equivalent

Tools

Casino Management Systems

Customer database platforms

Job description

A prominent casino establishment is seeking an experienced player development professional to manage relationships with VIP players and enhance their loyalty. The role involves extensive outreach, event hosting, and providing a personalized service experience. Ideal candidates will have over 10 years of player development experience and exceptional communication skills. This position requires a dynamic and engaging individual who can thrive in a lively casino environment.