VIP Player Development Host for Guest Loyalty

Seminole Hard Rock Hotel & Casino

United States

On-site

USD 65,000 - 90,000

Full time

6 days ago
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Job summary

Seminole Hard Rock Hotel & Casino seeks a Player Development Executive Host to attract mid- to high-limit players and foster guest loyalty. You will interact with VIP guests, extend comps within policy, and collaborate with the Director of Player Development to grow repeat visits.

The role requires on-site presence, evening/weekend availability, and strong relationship-building within the local gaming market. Join a flagship property with a history of iconic hospitality.

Qualifications

  • 2 years host experience in casino marketing or 1 year marketing experience
  • Must obtain and maintain all Gaming licenses/certifications
  • Must be 21 years of age
  • Able to work nights, holidays and weekends
  • Experience opening new properties/outlets preferred
  • Knowledge of regional gaming market and marketing functions (customer acquisition, database, promotions, advertising, branding) and MS Office tools

Responsibilities

  • Create an atmosphere that induces premium guests to choose Hard Rock Casino.
  • Drive new/trial play and identify non-hosted, qualified players on the gaming floor.
  • Develop and assess new business relationships to encourage repeat visitation.
  • Manage a book of business to meet semiannual and annual goals while reinvesting profits.
  • Maintain relationships with VIP guests via phone and in person to grow business.

Skills

Casino Marketing
Guest Relations
Customer Acquisition

Education

High School Diploma or GED

Tools

Microsoft Word
Excel
PowerPoint

Job description

Seminole Hard Rock Hotel & Casino seeks a Player Development Executive Host to attract mid- to high-limit players and foster guest loyalty. You will interact with VIP guests, extend comps within policy, and collaborate with the Director of Player Development to grow repeat visits.

The role requires on-site presence, evening/weekend availability, and strong relationship-building within the local gaming market. Join a flagship property with a history of iconic hospitality.

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