VIP Player Development Manager

Landry's

Nevada

Presencial

USD 85.000 - 130.000

Jornada completa

Hace 7 días
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Ventajas ofrecidas por este puesto de trabajo

Benefits package
Paid time off
401K
Advancement opportunities
Employee discounts
Volunteer opportunities

Descripción de la vacante

Landry's in Las Vegas seeks a senior leader to manage Player Development and Casino Marketing initiatives. You will oversee VIP strategy, events, budgets, and team performance, driving guest engagement and revenue.

The role requires casino marketing/ops management experience, superb communication, and a current gaming license. You will collaborate with executive leadership to execute property-wide marketing plans and ensure compliance.

Formación

  • Requires full knowledge of casino operations and hospitality in a resort setting.
  • Strong communication, multitasking, and problem-solving skills.
  • Must possess a Nevada gaming license or be eligible for one.

Responsabilidades

  • Develop and manage the budgeting process and strategic plan for Player Development.
  • Direct in-house VIP players strategy.
  • Plan VIP events from start to finish according to requirements, target audience, and objectives.
  • Identify and oversee Casino Host goals on an annual and quarterly basis.
  • Supervise, manage, and schedule Casino Hosts.
  • Provide financial analysis on VIP events and Player Development performance.
  • Track VIP marketing data to forecast performance and adjust plans.
  • Collaborate with property marketing leadership to execute tactical plans.
  • Design and oversee VIP customer arrival and departure experience.
  • Support Executive Director of Casino Marketing and property leadership.
  • Hire, develop, evaluate, coach and counsel Player Development staff.
  • Communicate objectives and updates to team members.
  • Ensure growth of gaming revenues by building guest relationships.
  • Work with casino operations on hosted players programming.
  • Ensure compliance with policies, procedures, gaming regulations, and internal controls.
  • Maintain relationships with VIP guests and vendors.
  • Represent the marketing department to outsiders.
  • Perform and learn all aspects of Player Development and Casino Marketing.
  • Other duties as needed.

Conocimientos

Budgeting
Strategic planning
VIP program design
Team leadership
Customer service
Microsoft Office

Herramientas

Customer relations management

Descripción del empleo

Landry's in Las Vegas seeks a senior leader to manage Player Development and Casino Marketing initiatives. You will oversee VIP strategy, events, budgets, and team performance, driving guest engagement and revenue.

The role requires casino marketing/ops management experience, superb communication, and a current gaming license. You will collaborate with executive leadership to execute property-wide marketing plans and ensure compliance.

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