Senior Veterans Constituent Affairs Advocate

Wounded Warrior Project; Phoenix (AZ); Sur place; USD 90 000 - 124 000; Plein temps

Avantages offerts par ce poste

Flexible hybrid schedule

Medical/dental/vision coverage for you

Competitive pay and incentives

Mission-focused team environment

Résumé du poste

Wounded Warrior Project (WWP) is seeking a Senior Constituent Affairs Specialist to support congressional casework operations, liaise with offices, and educate on WWP programs for post-9/11 veterans and families.

The role emphasizes partnership with the Grassroots Regional Director, data-driven casework management, and cross-agency collaboration to deliver timely advocacy and resources. Travel up to 50% may be required.

Qualifications

• Three years of experience coordinating casework and communicating with constituents.
• Three years of experience building and managing relationships with external stakeholders, such as government officials, community partners, or nonprofit organizations.
• Two years of experience in roles consistently delivering in-person presentations or public speaking in professional settings.
• One year of experience supporting or engaging in legislative, advocacy, and policy-related activities.

Responsabilités

• Support the Grassroots Regional Director in the development and implementation of a comprehensive constituent affairs strategy to engage Members of Congress and their staff in addressing the needs of their post-9/11 wounded, ill, or injured veteran constituents by connecting them with WWP programs, partners, and federal resources.
• Provide high-level briefings to Members of Congress, their staff, and other state officials to educate them on WWP programs, services, and specialized support capabilities for post-9/11 veteran constituents and their families, and to establish direct referral channels between congressional offices and WWP.
• Receive and manage congressional referrals and resulting casework, ensuring timely responses and consistent communication with congressional offices and appropriate staff.
• Maintain and manage data and reports on inquiries and referrals received from congressional offices seeking WWP’s assistance in addressing the needs of post-9/11 wounded, ill, or injured veteran constituents.
• Assist in the coordination and execution of in-person district events involving WWP Alumni and their elected officials, in collaboration with the Grassroots Regional Director and team.
• Maintain and update all internal and external Constituent Affairs materials and documents, including educational presentations, marketing materials, internal briefs, and program-related documents.
• Provide timely and relevant updates to WWP senior leadership on congressional casework.
• Establish and manage relationships with congressional offices at the state and district levels, as well as with the Department of Defense, Department of Veterans Affairs, other federal agencies, and state government entities, as needed.
• Collect and analyze casework data to assist the Grassroots and Government Affairs teams in identifying and tracking trends related to post-9/11 veterans and their families.
• Support the Government Affairs and Grassroots teams in planning and executing cross-organizational advocacy initiatives, including Capitol Hill advocacy fly-ins, the WWP Project Advocacy Newsletter, webinars, and other grassroots activities such as calls to action.
• Represent WWP as needed at key events, meetings, discussions, hearings, and conferences, or as directed by the Grassroots Regional Director and VP of Community Engagement & Grassroots.
• Maintain in-depth knowledge and understanding of WWP’s legislative priorities, as well as the priorities of the military service organization (MSO) and veteran service organization (VSO) communities.
• Attend and actively participate in required training and/or meetings, including New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.
• Other related duties as assigned.

Connaissances

Policy advocacy

Public speaking

Stakeholder engagement

Constituent services

Data analysis

Formation

Bachelor’s degree

Outils

Microsoft Office

Description du poste

Wounded Warrior Project (WWP) is seeking a Senior Constituent Affairs Specialist to support congressional casework operations, liaise with offices, and educate on WWP programs for post-9/11 veterans and families.

The role emphasizes partnership with the Grassroots Regional Director, data-driven casework management, and cross-agency collaboration to deliver timely advocacy and resources. Travel up to 50% may be required.