Veterans Complex Registration Analyst

Wounded Warrior Project; Jacksonville (FL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid schedule

Medical coverage

Dental coverage

Vision coverage

Competitive pay

Mission-focused culture

Job summary

Wounded Warrior Project (WWP) seeks a Warrior Complex Registration Analyst to review eligibility documentation for veterans and family members. You will identify risk factors, conduct public-records research, and prepare comprehensive summaries for management.

The role involves interviews, data entry in Salesforce, and collaboration with internal teams. Join a mission-driven, hybrid team with competitive benefits.

Qualifications

• Associate degree in criminal justice or paralegal studies, or related field.
• Three years of experience in law enforcement, criminal justice, or legal environment.
• ASIST Certification within 1 year of hire is preferred.
• Bilingual skills with Spanish and English are a plus.

Responsibilities

• Review military-related documentation to evaluate eligibility criteria.
• Identify risk factors and communicate with Warriors and families.
• Conduct background research using public records and court data.
• Prepare detailed adverse information summaries based on analysis.
• Interview Warriors, family members, teammates and others to gather facts.
• Maintain documentation in Salesforce and related software.
• Present training to teammates on complex review processes.
• Attend required trainings and departmental huddles.

Skills

Investigative skills

Criminal justice terminology

Verbal probing

Research skills

Effective communication

Interpersonal skills

Public records search

Time management

Ethics and professionalism

Education

Associate degree in criminal justice or paralegal studies

Tools

Salesforce

Microsoft Office

Job description

Wounded Warrior Project (WWP) seeks a Warrior Complex Registration Analyst to review eligibility documentation for veterans and family members. You will identify risk factors, conduct public-records research, and prepare comprehensive summaries for management.

The role involves interviews, data entry in Salesforce, and collaboration with internal teams. Join a mission-driven, hybrid team with competitive benefits.