Senior Vendor Manager — Remote Partnerships & Risk

TD; United States; Remote; USD 91,000 - 146,000; Full time

Job summary

TD Bank in Mount Laurel, New Jersey is seeking a Vendor Manager II to own and strengthen relationships with offshore partners, driving accountability for productivity, quality, and SLA performance while aligning with business expectations.

This role leads a large, diverse team, manages budgets and resources, and partners with cross-functional teams to mitigate risk and deliver efficient, compliant operations across the shared services landscape.

Qualifications

• Undergraduate degree required.
• 7+ years relevant experience.
• Advanced knowledge of business goals/objectives, policies and processes.

Responsibilities

• Provides people management leadership by hiring top talent, setting goals, developing staff, managing performance and compensation decisions.
• Oversees a large team with functional diversity and complexity across multiple systems and jurisdictions.
• Leads strategic planning with time horizons medium to long-term.
• Manages risk and ensures compliance with regulatory requirements.
• Acts as escalation point and coordinates cross-functional/partner communication.
• Develops and maintains relationships with internal and external partners to deliver optimal customer service.

Skills

People management

Budgeting

Negotiation

Communication

Leadership

Risk management

Cross-functional collaboration

Mentoring

Education

Undergraduate degree

Tools

MS Office

Job description

TD Bank in Mount Laurel, New Jersey is seeking a Vendor Manager II to own and strengthen relationships with offshore partners, driving accountability for productivity, quality, and SLA performance while aligning with business expectations.

This role leads a large, diverse team, manages budgets and resources, and partners with cross-functional teams to mitigate risk and deliver efficient, compliant operations across the shared services landscape.