Vendor Manager II - Fraud & Risk Ops (Remote)

TD Bank Group; Mount Laurel Township (NJ); Sur place; USD 91 000 - 146 000; Plein temps

Résumé du poste

TD Bank is seeking a Vendor Manager II to own and strengthen relationships with offshore partners, driving accountability for productivity, quality, and SLA performance while aligning with business expectations. The role includes people management, strategic planning, and coordination across TD and external partners to deliver robust vendor outcomes.

The position emphasizes leadership, negotiation, and effective communication to manage risk and ensure compliance with regulatory standards, while

Qualifications

• Undergraduate degree required.
• 7+ years of relevant experience.
• Advanced knowledge of policy, programs and processes.

Responsabilités

• Manages a group of Fraud professionals providing operational support to partners.
• Oversees onboarding, QA initiatives and special projects.
• Acts as key liaison with partners and external groups; escalates issues as needed.
• Leads risk/controls discussions and provides guidance on complex situations.

Connaissances

Vendor management

Budgeting

Negotiation

Leadership

MS Office

Formation

Undergraduate degree

Outils

MS Office

Description du poste

TD Bank is seeking a Vendor Manager II to own and strengthen relationships with offshore partners, driving accountability for productivity, quality, and SLA performance while aligning with business expectations. The role includes people management, strategic planning, and coordination across TD and external partners to deliver robust vendor outcomes.

The position emphasizes leadership, negotiation, and effective communication to manage risk and ensure compliance with regulatory standards, while