Senior Vehicle Title & Compliance Specialist

Cox Enterprises, Inc.; Fairfield (NJ); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Bereavement leave

Time off to vote

Jury duty leave

Volunteer time off

Military leave

Parental leave

Job summary

Cox Enterprises, Inc. is seeking a detail-oriented Titling Specialist to process and validate vehicle titles, ensuring compliance with state regulations. You will handle inquiries from customers and dealers, resolve discrepancies, and use AS400 for transaction processing.

The role requires strong communication, problem-solving, and organizational skills, with attention to detail and knowledge of DMV rules across states. Office setting in Fairfield, NJ with potential overtime as needed.

Qualifications

• Minimum requirements include a HS diploma or GED with related field experience or an equivalent combination of education and experience.
• Strong communication, problem-solving and organizational skills are required.
• Basic computer skills and attention to detail are essential for accuracy.
• Ability to interpret DMV rules and maintain compliance across states.
• Basic computer software skills required.
• Vision abilities required include close, distance and depth perception.

Responsibilities

• Process and re-assign vehicle titles and verify accuracy for filing state compliance.
• Interact with customers, dealers and agencies to resolve titling issues and discrepancies.
• Use AS400 to process sale day transactions and support customer service.
• Run title-related reports, contact sellers about titles, and notate status in the system.
• Issue gate passes for no-sale vehicles and assist with titling audits and safety procedures.
• Work with manager/supervisor to negotiate price adjustment between buyer and seller for a title problem, if necessary.
• Receive and route telephone calls in a courteous and efficient manner to the appropriate personnel or department.
• Perform other duties such as processing sale day transactions using the AS400 and providing customer service.
• Run outstanding title reports, review, and contact sellers regarding outstanding titles.
• Issue gate passes for no-sale vehicles and purchases.
• Assist with sale day balancing activities.
• Run 15-day outstanding title report for consignment vehicles sold without title. Match invoices against report and contact sellers to obtain title. Notate title status in system.
• Assist with title and check audits.

Skills

Effective communication

Problem solving

Organizational skills

Basic computer skills

Attention to detail

Vision abilities

Education

High School Diploma or GED

Related degree or certification

Experience in related field

Tools

AS400

Job description

Cox Enterprises, Inc. is seeking a detail-oriented Titling Specialist to process and validate vehicle titles, ensuring compliance with state regulations. You will handle inquiries from customers and dealers, resolve discrepancies, and use AS400 for transaction processing.

The role requires strong communication, problem-solving, and organizational skills, with attention to detail and knowledge of DMV rules across states. Office setting in Fairfield, NJ with potential overtime as needed.