Automotive Title Specialist

CAI Cox Automotive Corp Svcs., LLC; Belcamp (MD); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Bereavement leave

Job summary

Cox Automotive is seeking a Specialist I for title processing and compliance. The role involves examining vehicle titles for accuracy, communicating with customers and dealers, and maintaining records across title management systems. The position operates in a structured day shift with on-site requirements.

Minimum qualifications include a high school diploma or GED, strong attention to detail, and solid customer service skills. This is a full-time, on-site role with standard business hours.

Qualifications

• High School Diploma or GED.
• Generally less than 2 years of related experience.
• Strong attention to detail and organizational skills.
• Effective communication and customer service skills.

Responsibilities

• Examine vehicle titles for accuracy, completeness, and state conformity.
• Verify VINs, odometer readings, lien releases, negotiability and alterations.
• Maintain knowledge of DMV laws and titling regulations across states.
• Identify, assess, and report potential title discrepancies or fraud.
• Resolve title issues through interaction with customers, dealers, lenders, and regulators.
• Update and maintain records in title management systems and internal platforms.
• Process exception queues, outstanding title reports, and aging titles.
• Perform audits, documentation tracking, and reporting as required.
• Support sale-day and post-sale title activities as assigned.

Skills

Attention to detail

Organizational skills

Effective communication

Customer service

Education

High School Diploma or GED

Tools

Title management systems

Job description

Cox Automotive is seeking a Specialist I for title processing and compliance. The role involves examining vehicle titles for accuracy, communicating with customers and dealers, and maintaining records across title management systems. The position operates in a structured day shift with on-site requirements.

Minimum qualifications include a high school diploma or GED, strong attention to detail, and solid customer service skills. This is a full-time, on-site role with standard business hours.