Senior Vehicle Ops & Logistics Lead (Hybrid)

Cox Enterprises; South Gate (CA); Hybrid; USD 28,000 - 41,000; Full time

Job summary

Cox Enterprises is seeking a Senior Vehicle Operations Logistics Specialist in California to facilitate the transport of customer vehicles to Manheim auction sites and other regional locations. You will build relationships with the Manheim team, manage multiple email accounts, and enter orders in AS400.

The role requires strong Excel/Outlook/Word skills, 1–3 years of admin experience, and a keen eye for data accuracy and urgency in a fast-paced hybrid environment.

Qualifications

• 1-3 years administrative experience (in automotive industry preferred).
• Working knowledge of computer usage including Microsoft Excel, Outlook, and Word.
• Ability to work independently in a matrix environment to execute and deliver results.
• Excellent customer service and multi-tasking skills.
• High attention to detail including precise data entry.
• Excellent written and verbal communication skills.
• Ability to work with a high sense of urgency in a dynamic, fast-paced environment.

Responsibilities

• Build relationship with Manheim Auction commercial team and management.
• Show proficiency with communication via recorded line phone system.
• Manage email boxes for multiple locations and collaborate on regional emails.
• Entry of all manual orders and processing of other AS400 system orders.
• Manage escalated Client Success VINs with carriers and agents.
• Monitor holds and verification delays.
• Dispatch negotiation and a strong understanding of sales tactics to increase margin.
• Action AutoIMS for Trans Delay Holds, Cancellations, ETA's.
• Follow up with carriers on VINs daily.
• Process Fees and post assessorial charges to record.
• Request Hold Harmless/Releases.
• Investigate kickbacks of VINs by carriers to re-dispatch units.
• Hold carriers accountable to their plan.
• Create and manage corrective action of a vendor.
• Monitor order entry failures and correct.
• Measure analytics and report performance to executives.
• Compile vehicle transportation data and generate reports.
• Follow all job-related duties as directed by supervisor.
• Be an outside the box thinker who can solve problems quickly.
• Work in hybrid environment to deliver results.
• Demonstrate history of customer service and multi-tasking.

Skills

Microsoft Excel

Outlook

Word

Data entry

Customer service

Time management

Education

High School Diploma or equivalent

Some college education

Tools

AS400

Job description

Cox Enterprises is seeking a Senior Vehicle Operations Logistics Specialist in California to facilitate the transport of customer vehicles to Manheim auction sites and other regional locations. You will build relationships with the Manheim team, manage multiple email accounts, and enter orders in AS400.

The role requires strong Excel/Outlook/Word skills, 1–3 years of admin experience, and a keen eye for data accuracy and urgency in a fast-paced hybrid environment.