Senior Vehicle Logistics & Dispatch Lead

Cox Enterprises; Oakbrook Terrace (IL); Hybrid; USD 28.000 - 41.000; Vollzeit

Benefits dieser Stelle

Paid time off (16 hours per month)

7 paid holidays

Bereavement leave

Volunteer time off

Military leave

Parental leave

Jury duty leave

Zusammenfassung

Cox Enterprises is seeking a Senior Vehicle Operations Logistics Specialist to coordinate and optimize the transport of customer vehicles to and from Manheim auction sites within the region. You will manage orders, carriers, and vendor performance while maintaining strong client relationships.

You will work in a hybrid environment with strong emphasis on data accuracy, timely communication, and margin awareness.

Qualifikationen

• 1-3 years administrative experience (automotive preferred).
• Excellent customer service and multi-tasking skills.

Aufgaben

• Facilitate and manage transport of customer vehicles to and from auction sites in the region.
• Build relationship with Manheim Auction commercial team and management.
• Show proficiency with recorded line phone system.
• Manage email boxes for multiple locations and collaborate on regional emails.
• Entry of all manual orders and processing of other AS400 system orders.
• Monitor holds and verification delays.
• Dispatch negotiation to increase margin.
• Follow up with carriers on VINs daily.
• Process Fees and post assessorial charges to record.
• Investigating kickback of VINs by carriers to get units re-dispatched.
• Create and manage corrective action of a vendor.
• Measuring performance and analytics for clients and vendors.

Kenntnisse

Customer service

Multi-tasking

Written communication

Verbal communication

Microsoft Excel

Microsoft Outlook

Microsoft Word

Attention to detail

High urgency

Independent work

Ausbildung

High School Diploma or equivalent

Some college education

Tools

AS400 system

Jobbeschreibung

Cox Enterprises is seeking a Senior Vehicle Operations Logistics Specialist to coordinate and optimize the transport of customer vehicles to and from Manheim auction sites within the region. You will manage orders, carriers, and vendor performance while maintaining strong client relationships.

You will work in a hybrid environment with strong emphasis on data accuracy, timely communication, and margin awareness.