Senior Vehicle Logistics & Dispatch Specialist

Cox Enterprises; Wyoming; Híbrido; USD 42 000 - 60 000; Tempo integral

Resumo da oferta

Cox Enterprises is seeking a Senior Vehicle Operations Logistics Specialist to facilitate and manage the transport of customer vehicles to and from Manheim auction sites and regional areas.

In this role you will build relationships with the Manheim Auction team, manage multiple location emails, enter orders, coordinate with carriers, and monitor performance with a focus on timely, accurate data and margin awareness.

Qualificações

• 1-3 years administrative experience (automotive industry preferred).
• Data entry accuracy and high attention to detail.
• Excellent written and verbal communication skills.

Responsabilidades

• Build relationship with Manheim Auction commercial team and management.
• Show proficiency with communication via recorded line phone system.
• Manage email boxes for multiple locations and collaborate on regional emails.
• Entry of all manual orders and processing of other AS400 system orders.
• Manage escalated Client Success VINs with carriers and agents.
• Monitor holds and verification delays.
• Dispatch negotiation and a strong understanding of sales tactics to increase margin.
• Follow up with carriers and ensure timely VIN processing.
• Process Fees and post-assessorial charges to record.
• Investigate kickbacks of VINs by carriers to re-dispatch units.

Conhecimentos

Customer service

Multi-tasking

Attention to detail

Communication skills

Data entry

Independence

Formação académica

High School Diploma or equivalent

Some college education

Ferramentas

Microsoft Excel

Outlook

Word

Descrição da oferta de emprego

Cox Enterprises is seeking a Senior Vehicle Operations Logistics Specialist to facilitate and manage the transport of customer vehicles to and from Manheim auction sites and regional areas.

In this role you will build relationships with the Manheim Auction team, manage multiple location emails, enter orders, coordinate with carriers, and monitor performance with a focus on timely, accurate data and margin awareness.