Senior Vehicle Logistics & Dispatch Specialist

Cox Enterprises; Boise (ID); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

PTO

Paid holidays

Jury duty leave

Parental leave

Job summary

Cox Enterprises seeks a Senior Vehicle Operations Logistics Specialist to facilitate and manage the transport of customer vehicles to and from Manheim auction sites and other regional areas.

The role emphasizes building relationships with the Manheim Auction commercial team, managing multiple email channels, order entry via AS400, and ensuring timely carrier communication and VIN handling. Strong Excel/Outlook/Word skills and a high sense of urgency are essential.

Qualifications

• 1-3 years administrative experience (in automotive industry preferred).
• High attention to detail including precise data entry.
• Excellent written and verbal communication skills.
• Ability to work independently in a fast-paced environment.
• Valid Driver's License and ability to pass background/drug tests.

Responsibilities

• Build relationship with Manheim Auction commercial team and management.
• Manage email boxes for multiple locations and collaborate on regional emails.
• Entry of all manual orders and processing of other AS400 system orders.
• Manage escalated Client Success VINs with carriers and agents.
• Monitor holds and verification delays.
• Dispatch negotiation to increase margin and efficiency.
• Follow up with carriers on VINs daily.
• Create and manage corrective action of a vendor.
• Measure performance and report to management.

Skills

Administrative experience

Customer service

Attention to detail

Communication skills

Urgency-driven work style

Education

High School Diploma

Tools

AS400 system

MS Excel

MS Outlook

MS Word

Job description

Cox Enterprises seeks a Senior Vehicle Operations Logistics Specialist to facilitate and manage the transport of customer vehicles to and from Manheim auction sites and other regional areas.

The role emphasizes building relationships with the Manheim Auction commercial team, managing multiple email channels, order entry via AS400, and ensuring timely carrier communication and VIN handling. Strong Excel/Outlook/Word skills and a high sense of urgency are essential.