Senior UX Lead: Global Service Design & Research

Education Stake; Newark (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

Education Stake in Newark is looking for a Senior UX Expert to lead initiatives within Global Business Services. You will play a pivotal role in shaping service experiences through user research, service design, and effective project management.

Your role involves collaboration with the APAC UX Lead and stakeholders, ensuring alignment with UX strategies and enhancing customer experiences through innovative UX practices.

Qualifications

• Proven experience in leading UX projects, especially in a global context.
• Strong analytical skills for data consolidation and UX financial planning.
• Experience conducting user research and facilitating workshops.

Responsibilities

• Lead and manage UX projects in alignment with APAC UX strategy.
• Conduct user research and usability testing.
• Analyze data for process improvements in UX.

Skills

UX research

Service design

Project management

User interviews

Usability testing

Design thinking

Job description

Education Stake in Newark is looking for a Senior UX Expert to lead initiatives within Global Business Services. You will play a pivotal role in shaping service experiences through user research, service design, and effective project management.

Your role involves collaboration with the APAC UX Lead and stakeholders, ensuring alignment with UX strategies and enhancing customer experiences through innovative UX practices.