Senior UX Designer

Match SDG; Newark (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

Match SDG is seeking a Senior UX Expert to lead user experience initiatives within Global Business Services, focusing on Finance, HR, and Logistics.

Your role will involve strategic UX research and service design, working closely with the APAC UX Lead and stakeholders in Vietnam. The position is based at Newark Liberty International Airport, NJ.

Qualifications

• Proven experience in leading UX projects, particularly in a cross-cultural environment.
• Strong analytical skills for data consolidation and UX financial planning.
• Experience in conducting user research and facilitating workshops.

Responsibilities

• Lead and manage UX projects in Vietnam, aligning with APAC UX strategy.
• Conduct user research and facilitate design thinking workshops.
• Consolidate and analyze data for process improvement opportunities.
• Collaborate with business units for customer experience enhancements.

Skills

User experience research

Service design

Project management

Collaboration with stakeholders

Job description

We are looking for a Senior UX Expert to lead user experience initiatives within Global Business Services (e.g., Finance, HR, Logistics).

You will play a strategic role in shaping service experiences through UX research, service design, and project management, collaborating closely with the APAC UX Lead and stakeholders in Vietnam.

Location: Newark Liberty International Airport (EWR), Newark International Airport Street, Newark, NJ.

Responsibilities

• Lead and manage UX projects in Vietnam, ensuring alignment with APAC UX strategy and KPIs.
• Conduct user research (interviews, usability testing) and facilitate design thinking workshops.
• Consolidate and analyze data for UX financial planning, reporting, and process improvement.
• Collaborate with business units to identify new service opportunities and enhance customer experience.