Senior UX Designer

Education Stake; Newark (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

Education Stake in Newark is looking for a Senior UX Expert to lead initiatives within Global Business Services. You will play a pivotal role in shaping service experiences through user research, service design, and effective project management.

Your role involves collaboration with the APAC UX Lead and stakeholders, ensuring alignment with UX strategies and enhancing customer experiences through innovative UX practices.

Qualifications

• Proven experience in leading UX projects, especially in a global context.
• Strong analytical skills for data consolidation and UX financial planning.
• Experience conducting user research and facilitating workshops.

Responsibilities

• Lead and manage UX projects in alignment with APAC UX strategy.
• Conduct user research and usability testing.
• Analyze data for process improvements in UX.

Skills

UX research

Service design

Project management

User interviews

Usability testing

Design thinking

Job description

Newark Liberty International Airport (EWR), Newark International Airport Street, Newark, NJ

We are looking for a Senior UX Expert to lead user experience initiatives within Global Business Services (eg, Finance, HR, Logistics).

You will play a strategic role in shaping service experiences through UX research, service design, and project management, collaborating closely with the APAC UX Lead and stakeholders in Vietnam.

Key Responsibilities

• Lead and manage UX projects in Vietnam, ensuring alignment with APAC UX strategy and KPIs.
• Conduct user research (interviews, usability testing) and facilitate design thinking workshops.
• Consolidate and analyze data for UX financial planning, reporting, and process improvement.
• Collaborate with business units to identify new service opportunities and enhance customer experience.