Senior UX Creative Technologist — AI-Driven Experiences

JPMorgan Chase; Chicago (IL); Hybrid; USD 105,000 - 150,000; Full time

Job summary

JPMorgan Chase in Chicago and Brooklyn seeks a UX Creative Technologist Senior Associate to shape AI-enabled user experiences across web and mobile. You will design systems, code front-end components, and partner with product and engineering to deliver accessible, scalable solutions in a fast-paced financial services environment.

This hybrid role blends design, engineering, and AI tooling to ship iteratively with cross-functional teams.

Qualifications

• 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services.
• Familiarity with Git-based workflows, including contributing to and pushing changes through shared repositories.
• Expert using Figma and FigJam, with fluency across VS Code, modern front-end frameworks, and AI coding tools.
• Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels.
• Support ideation and discovery across AI initiatives through rapid prototyping, visual and interaction design, information architecture, and lightweight coding proofs of concept using tools such as VS Code, GitHub Copilot, Claude Code, and similar AI-assisted workflows.
• Own and evolve UI design and information architecture for custom-built tools— including wireframes, UI mockups, site structure, navigation, and content hierarchy. This includes front-enddesign anddevelopment on Confluence-hosted SPAs (HTML / CSS / JS), support deployments (file management, site registry, UI polish), and use VS Code with GitHub Copilot to prototype, iterate, and help build new workforce tools.
• Production-level front-end engineering skills across modern frameworks, token-based systems, accessibility standards, and performance optimization.
• Proven experience building and scaling design systems as coded infrastructure, with real adoption across multiple teams.
• Hands-on experience building AI agents, automations, or AI-augmented tooling and shipping them into real workflows.
• Experience gained within the technology industry, either in a dedicated technology role or a hybrid design and engineering position.

Responsibilities

• Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
• Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users.
• Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
• Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints while leading end-to-end initiatives within a specific domain,
• Build and refine front-end interfaces, translating design concepts into functional, accessible, production-quality code that other teams can build on with confidence
• Contribute to the creation of an AI-native design system end-to-end - from foundations, tokens, components, patterns, and documentation to a scalable contribution model - as a coded, evolving, living product.
• Design and ship AI agents and automations that make the system generative, self-serve, and self-improving, from foundation scaffolding to on-demand pattern generation.
• Establish middle-layer connections, APIs, integration points, and tooling that link the design system to the products, pipelines, and workflows that consume it.
• Build coded prototypes and explorations that validate ideas before the team commits to shipping them.

Skills

Git workflows

Figma/FigJam

VS Code

React frameworks

AI tooling

Design systems

Accessibility WCAG

Prototyping

Cross-functional

HTML/CSS/JS

Tools

GitHub Copilot

Claude Code

Job description

JPMorgan Chase in Chicago and Brooklyn seeks a UX Creative Technologist Senior Associate to shape AI-enabled user experiences across web and mobile. You will design systems, code front-end components, and partner with product and engineering to deliver accessible, scalable solutions in a fast-paced financial services environment.

This hybrid role blends design, engineering, and AI tooling to ship iteratively with cross-functional teams.