Senior Utility Systems & Applications Specialist

UEE UNS Electric, Inc.; Kingman (AZ); Presencial; USD 65.000 - 110.000; Jornada completa

Descripción de la vacante

UniSource Energy Services in Arizona is seeking a versatile Utility Systems Support Analyst to deliver technical support for enterprise applications such as ArcGIS Pro, SBS AUD, and Maximo. The role focuses on gathering requirements, coordinating improvements, and ensuring data quality across engineering, operations, and field teams.

The position emphasizes testing, training, and change management, with opportunities to lead process enhancements and mentoring for others.

Formación

• Understanding of utility operations and related business functions.
• Experience gathering requirements and supporting business applications.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office applications.
• Valid Arizona driver license.

Responsabilidades

• Initiates relationships with stakeholders to ensure technology solutions meet requirements.
• Gathers and documents business requirements for reports, enhancements, and workflow improvements.
• Tests application updates, configurations, and releases; coordinates UAT and validation.
• Develops training materials and user guides; provides user training.
• Collaborates with IT and vendors to troubleshoot issues and support implementations.

Conocimientos

Utility operations

Requirements gathering

Communication skills

Microsoft Office

Driver license

Educación

Bachelor's degree in Business / Information Systems / GIS

Herramientas

ArcGIS Pro

SBS AUD

Maximo

Field mobility apps

Descripción del empleo

UniSource Energy Services in Arizona is seeking a versatile Utility Systems Support Analyst to deliver technical support for enterprise applications such as ArcGIS Pro, SBS AUD, and Maximo. The role focuses on gathering requirements, coordinating improvements, and ensuring data quality across engineering, operations, and field teams.

The position emphasizes testing, training, and change management, with opportunities to lead process enhancements and mentoring for others.