Senior Utility Programs Lead | Water, Gas & Electric

Honeywell INC.; Raleigh (NC); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Honeywell INC. is seeking a Senior Program Specialist to coordinate and support programs for customers in the water, natural gas, and electric utility sectors.

This hybrid role reports to the Manager of Solution Projects and is based in Raleigh, NC. The ideal candidate has 5+ years in program management within utilities, PMP certification (or in progress), and strong collaboration across cross-functional teams.

Qualifications

• Minimum of 5 years of experience in program management, project coordination, project controls, utility operations, or a related field.
• Professional experience in at least one utility industry: water, natural gas, and electric utilities.
• PMP certification or actively working toward obtaining PMP certification.
• Experience coordinating programs, managing schedules and deliverables, tracking performance, and mitigating risks.
• Strong computer skills, including proficiency in Microsoft Office applications (Excel, Word, Outlook, PowerPoint).
• Excellent organizational, analytical, communication, and problem-solving skills with the ability to manage multiple priorities and collaborate across teams.

Responsibilities

• Coordinate and support programs for customers within the water, natural gas, and electric utility industry, ensuring alignment with business objectives, customer expectations, and contractual commitments.
• Develop, maintain, and monitor program schedules, milestones, deliverables, resource plans, and performance metrics to support successful execution.
• Collaborate with utility customers, field service teams, engineering, project management, procurement, vendors, and other stakeholders to coordinate activities and resolve operational challenges.
• Apply knowledge of water, natural gas, or electric utility operations and infrastructure to support program planning, service delivery, issue resolution, and customer requirements.
• Track program budgets, costs, forecasts, resource utilization, and operational performance to support financial accountability and informed decision-making.
• Identify program risks, dependencies, scope changes, and schedule impacts; develop mitigation plans and elevate issues when necessary.
• Coordinate procurement activities, vendor deliverables, equipment readiness, and resource requirements to support program schedules and customer commitments.
• Analyze program data and prepare status reports, dashboards, presentations, and performance reviews for leadership and customer stakeholders.
• Drive continuous improvement initiatives by identifying process gaps, standardizing workflows, and implementing best practices to improve efficiency and program outcomes.
• Support utility-related projects involving infrastructure upgrades, equipment deployment, system modernization, automation, maintenance, or operational improvements, as applicable.
• Maintain accurate program documentation, change orders, action items, risk registers, schedules, and reporting records in accordance with company procedures.
• Monitor customer expectations, service-level commitments, quality standards, safety practices, and applicable regulatory requirements.
• Facilitate program meetings, communicate progress, document decisions, and follow through on action items to ensure accountability across teams.
• Support leadership with program reviews, resource planning, forecasting, and recommendations to improve business performance and customer satisfaction.

Education

Bachelor's degree in Engineering

Bachelor's degree in Business Administration

Bachelor's degree in Project Management

Bachelor's degree in Operations Management

Job description

Honeywell INC. is seeking a Senior Program Specialist to coordinate and support programs for customers in the water, natural gas, and electric utility sectors.

This hybrid role reports to the Manager of Solution Projects and is based in Raleigh, NC. The ideal candidate has 5+ years in program management within utilities, PMP certification (or in progress), and strong collaboration across cross-functional teams.