Senior User Researcher (Remote, SC Cleared)

Synergize Consulting Ltd; United States; Remote; GBP 45,000 - 70,000; Full time

Job summary

Synergize Consulting Ltd. seeks a Senior User Researcher (SC) on a contract basis with remote working. You will drive user research to inform design decisions, ensuring accessibility and user-centred services for a leading consultancy client.

You will lead mixed-method studies, collaborate with Agile teams, and present clear recommendations to senior stakeholders while navigating complex, regulated environments.

Qualifications

• Significant background in user research within large, complex or regulated projects.
• Strong experience with UCD and multidisciplinary delivery teams.
• Practical knowledge of GDS standards and applying them within projects.

Responsibilities

• Apply qualitative and quantitative research to understand user needs, behaviours, motivations and pain points.
• Lead end-to-end user research across complex projects from research questions to analysis and findings.
• Translate research into actionable recommendations for senior stakeholders.
• Run workshops to map internal and external user journeys.
• Facilitate usability testing and other research activities.
• Collaborate with Agile teams to integrate research throughout development.

Skills

Qualitative research methods

Quantitative research methods

UCD (User-Centred Design)

Agile environments

Stakeholder management

Senior stakeholder influence

Discovery/Alpha/Beta/Live phases

Security clearance SC

Job description

Synergize Consulting Ltd. seeks a Senior User Researcher (SC) on a contract basis with remote working. You will drive user research to inform design decisions, ensuring accessibility and user-centred services for a leading consultancy client.

You will lead mixed-method studies, collaborate with Agile teams, and present clear recommendations to senior stakeholders while navigating complex, regulated environments.