UX Researcher - Secret Clearance (Remote/PA)

LMI Consulting, LLC; Pittsburgh (Allegheny County); Hybrid; USD 120,000 - 150,000; Full time

Job summary

LMI Consulting, LLC is seeking a UX Researcher with an active Secret clearance to join our agile team supporting a DOD Army program. You will define the product future, craft research plans, conduct interviews and observational studies, and translate findings into actionable insights across devices and interfaces.

You will work with a cross-functional team to advocate for user needs, guide design thinking, and ensure end-to-end digital employee experiences meet mission requirements.

Qualifications

• Bachelor's degree in a human behavior related field (or equivalent work experience).
• 5 years of experience in UI/UX research.
• Well-developed analytical, diagnostic, and system-thinking skills.
• Experience moderating usability studies and generating actionable insights from findings.
• Experience in group facilitation, including with groups of senior organizational leaders.

Responsibilities

• Plan and facilitate different research strategies with various types of users to gain further insight into our user's needs.
• Evaluate research findings and compile them into actionable insights to inform design and development processes.
• Communicate and advocate for research findings with government stakeholders and decision-makers in compelling ways using a variety of visual mediums.
• Formulate system requirements and solutions or identify enhancements to existing systems; define requirements and specifications.
• Communicate research findings with UX design team to help create seamless and intuitive user journeys throughout various sections in the application.
• Work collaboratively with system architects and data engineers to ensure system requirements and user's needs are aligned throughout the application.
• Craft compelling stories and visual models to communicate insights and discoveries.

Skills

UI/UX research

Usability testing

Stakeholder communication

Requirements documentation

Group facilitation

MS Office

Analytical thinking

Education

Bachelor's degree in Human Behavior

Tools

Jira

Confluence

Figma

Job description

LMI Consulting, LLC is seeking a UX Researcher with an active Secret clearance to join our agile team supporting a DOD Army program. You will define the product future, craft research plans, conduct interviews and observational studies, and translate findings into actionable insights across devices and interfaces.

You will work with a cross-functional team to advocate for user needs, guide design thinking, and ensure end-to-end digital employee experiences meet mission requirements.