UX Researcher - Secret Clearance (Remote)

LMI Consulting, LLC; Tysons (VA); Remote; USD 120,000 - 150,000; Full time

Job summary

LMI Consulting, LLC seeks a UX Researcher with an active Secret clearance to join our agile team supporting a DoD Army program. You will lead research plans, conduct discovery interviews and observational studies, and translate findings into actionable insights.

You will create personas, stories, and journey maps while collaborating with cross-functional teams and government stakeholders to advocate user needs.

Qualifications

• Bachelor's degree in a human behavior related field is required.
• 5 years of experience in UI/UX research.
• Strong analytical, diagnostic, and system-thinking skills.
• Experience moderating usability studies and generating actionable insights.
• Experience in group facilitation with senior leaders.
• Ability to develop artifacts such as user journey maps and data flow diagrams.
• Proficiency with MS Office (Word, PowerPoint, Excel).
• Excellent written and verbal communication, and the ability to engage government stakeholders.

Responsibilities

• Establish research goals and apply methodologies to answer research questions.
• Plan and facilitate research strategies with diverse users to understand needs.
• Evaluate findings and translate into actionable insights for design and development.
• Communicate research findings with government stakeholders using visuals.
• Define system requirements and identify enhancements to existing systems.
• Collaborate with UX design to create intuitive user journeys across the app.
• Coordinate with system architects and data engineers to align requirements.
• Craft stories and visual models to communicate insights.

Skills

User research

Analytical thinking

Usability testing

Group facilitation

Artifacts for requirements

MS Office

Communication skills

End-to-end product development

Attention to detail

Education

Bachelor's degree in a human behavior related field

Tools

MS Office Suite

Jira

Confluence

Figma

Job description

LMI Consulting, LLC seeks a UX Researcher with an active Secret clearance to join our agile team supporting a DoD Army program. You will lead research plans, conduct discovery interviews and observational studies, and translate findings into actionable insights.

You will create personas, stories, and journey maps while collaborating with cross-functional teams and government stakeholders to advocate user needs.