Senior User Researcher (Fully Remote)

NEC Software Solutions; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

NEC Software Solutions is seeking an experienced User Researcher to lead planning and delivery of research across agile projects, emphasizing inclusive, trauma-informed practices. You will collaborate with multidisciplinary teams to ensure user-centered outcomes and help win new business through strong research leadership.

Ideal candidates will have deep experience applying GDS standards and possess the ability to guide teams through the research lifecycle, from planning through delivery, in a

Qualifications

• Experience applying Government Digital Service standards in user research.
• Ability to conduct inclusive research using trauma-informed approaches.

Responsibilities

• Lead planning and delivery of user research across agile phases and projects.
• Support team development, define research practice, and help win new business.

Skills

GDS standards

Trauma-informed methods

Job description

• Skilled user researcher experienced in GDS standards and inclusive, trauma-informed methods.
• Confident leading research with multidisciplinary teams and clients new to UCD.

What the role involves:

• Lead planning and delivery of research across agile phases and projects.
• Support team development, define practice, and help win new business.

NEC Software Solutions

NEC Software Solutions builds software that supports emergency services, healthcare, transportation, and public sector. With 3,000+ employees, it is a people-first digital studio focused on ethical, inclusive and accessible design.