Senior User Researcher: Platform UX & Strategy

Roblox Corporation; San Mateo (CA); On-site; USD 172,000 - 205,000; Full time

Job summary

Roblox is seeking a User Researcher on the Platform & Foundation Design team to generate qualitative and quantitative insights that shape the platform and tools for players, creators, and builders. You will work embedded with product teams, conducting generative and evaluative research on how users engage with Foundation UI.

You will partner with Product, Design, Engineering, and Data Science to ensure user needs inform platform decisions, and you will help translate complex platform systems

Qualifications

• 5+ years of professional experience as a UX or product researcher.
• Bachelor’s/Master’s/PhD in HCI, psychology, marketing research, sociology, anthropology, or related field with a research emphasis.
• Knowledge of a variety of research methods; comfortable with qualitative and quantitative methodologies.
• Collaborative mindset with regular feedback and cross-functional teamwork.
• Ability to clearly articulate findings through written, verbal, and visual communication.

Responsibilities

• Execute end-to-end mixed-methods research projects to understand players, creators, and builders on Foundation UI and tools.
• Identify key user pain points, mental models, and behaviors to guide long-term UX strategy.
• Collaborate with Design, Product, Policy, Legal, Engineering, and Data Science to inform roadmaps and product vision.
• Partner with Analytics and Data Science to merge qualitative insights with platform data.
• Evolve research processes and promote inclusion, collaboration, and innovation across teams.
• Present research findings and strategic implications to Product Group leadership.

Skills

Mixed-methods research

Qualitative research

Quantitative analysis

Cross-functional collaboration

Clear communication

Education

Bachelor/Master/PhD in HCI, psychology, or related social science

Tools

Qualtrics

SQL

SPSS

R

Python

Job description

Roblox is seeking a User Researcher on the Platform & Foundation Design team to generate qualitative and quantitative insights that shape the platform and tools for players, creators, and builders. You will work embedded with product teams, conducting generative and evaluative research on how users engage with Foundation UI.

You will partner with Product, Design, Engineering, and Data Science to ensure user needs inform platform decisions, and you will help translate complex platform systems