User Researcher

Roblox Corporation; San Mateo (CA); In loco; USD 172.000 - 205.000; Tempo pieno

Descrizione del lavoro

Roblox is seeking a User Researcher on the Platform & Foundation Design team to generate qualitative and quantitative insights that shape the platform and tools for players, creators, and builders. You will work embedded with product teams, conducting generative and evaluative research on how users engage with Foundation UI.

You will partner with Product, Design, Engineering, and Data Science to ensure user needs inform platform decisions, and you will help translate complex platform systems

Competenze

• 5+ years of professional experience as a UX or product researcher.
• Bachelor’s/Master’s/PhD in HCI, psychology, marketing research, sociology, anthropology, or related field with a research emphasis.
• Knowledge of a variety of research methods; comfortable with qualitative and quantitative methodologies.
• Collaborative mindset with regular feedback and cross-functional teamwork.
• Ability to clearly articulate findings through written, verbal, and visual communication.

Mansioni

• Execute end-to-end mixed-methods research projects to understand players, creators, and builders on Foundation UI and tools.
• Identify key user pain points, mental models, and behaviors to guide long-term UX strategy.
• Collaborate with Design, Product, Policy, Legal, Engineering, and Data Science to inform roadmaps and product vision.
• Partner with Analytics and Data Science to merge qualitative insights with platform data.
• Evolve research processes and promote inclusion, collaboration, and innovation across teams.
• Present research findings and strategic implications to Product Group leadership.

Conoscenze

Mixed-methods research

Qualitative research

Quantitative analysis

Cross-functional collaboration

Clear communication

Formazione

Bachelor/Master/PhD in HCI, psychology, or related social science

Strumenti

Qualtrics

SQL

SPSS

R

Python

Descrizione del lavoro

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.

We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

As a User Researcher on the Platform & Foundation Design team, reporting directly to the Director of Design Strategy & Operations, you will generate actionable qualitative and quantitative insights that shape the platform and tools that empower our players, creators, and builders to bring their craft and vision to life. Embedded directly on product teams, you will conduct generative and evaluative research centered on how players engage, how creators build and grow, and how builders bring their ideas to life across the platform. You will tackle high-priority features, solve complex problems, and help translate foundational platform systems into intuitive, trustworthy, and scalable experiences. Partnering closely with Product, Product Design, Engineering, and Data Science, you will ensure user needs directly inform platform decisions while driving mutual value across players, creators, and builders.

You will:

• Execute end-to-end mixed-methods research projects to understand how players, creators, and builders use Foundation UI and tools, translating abstract user behaviors into clear product feature recommendations.
• Conduct foundational research to uncover key user pain points, mental models, and behaviors across creators, players, and builders to guide long-term UX strategy.
• Work with cross-functional stakeholders in Design, Product, Policy, Legal, Engineering, and Data Science to facilitate research discussions and give concise feedback to inform feature roadmaps and product vision.
• Partner with Analytics and Data Science to combine qualitative insights with behavioral platform data, building a holistic view of user engagement across the platform.
• Work in close collaboration with cross-functional teams to evolve research processes and foster a culture of inclusion, collaboration, and innovation.
• Have opportunities to present your research findings and strategic implications clearly to Product Group leadership.

You have:

• 5+ years of professional career experience as a UX or product researcher.
• A Bachelor's, Master's or PhD in HCI, psychology, marketing research, sociology, anthropology, or other social science field with an emphasis on research, or equivalent work experience.
• Knowledgeabout a variety of research methods. Is comfortable with both qualitative and quantitative methodology and can identify the correct methodology for the question at hand. Preferably has experience using software vendors like Qualtrics, database analysis with SQL and can conduct statistical analyses in SPSS, R or Python.
• Engaged in collaboration and sharing work frequently, inviting feedback from peers and manager or supervisor
• Solutions and a tuned thought process that ensure research will adequately answer questions and even challenge if the questions being asked are the right ones.
• The ability to articulate and research findings clearly through verbal, written, and visual communication.

Annual Salary Range

$171,980 — $204,840 USD

Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).

Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process.

For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.