Senior Unified Communications Engineer - Cisco & VoIP Leader

Douglas County, CO; Castle Rock (CO); On-site; USD 110,000 - 134,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plans

Job summary

Douglas County is seeking a Senior Unified Communications Engineer in Castle Rock, CO to design, implement, and support Cisco UC solutions (CUCM, UCCX, Unity). The role involves project delivery, infrastructure maintenance, and collaboration with business and IT teams to optimize communications and collaboration services.

Qualifications include a 4-year degree in a technical field and at least five years in VoIP/telecom operations.

Qualifications

• Bachelor's degree or equivalent experience is required.
• Minimum five years in telecommunications operations, VoIP and voicemail administration.
• Combination of education and experience may be considered.

Responsibilities

• Deliver and support Unified Communications strategy, roadmaps and projects.
• Maintain and upgrade UC infrastructure and endpoints.
• Collaborate with users, vendors, and staff on security and optimization of UC environment.
• Document architectures, runbooks, and performance metrics.

Skills

Project management

Vendor coordination

Mentoring

Communication skills

Analytical thinking

Education

Bachelor's degree in Telecommunications/Electrical Engineering or related field

5+ years telecommunications/VoIP experience

Tools

CUCM

Cisco Unity Connection

Cisco UCCX

Cisco Expressway

CUBE / SIP trunking

Job description

Douglas County is seeking a Senior Unified Communications Engineer in Castle Rock, CO to design, implement, and support Cisco UC solutions (CUCM, UCCX, Unity). The role involves project delivery, infrastructure maintenance, and collaboration with business and IT teams to optimize communications and collaboration services.

Qualifications include a 4-year degree in a technical field and at least five years in VoIP/telecom operations.