Senior Underwriting Lead - Home & Wildfire Risk

Brown & Brown; Utah; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health Benefits

401k

Student Loan Assistance

Tuition Reimbursement

Mental Health Services

PTO & Holidays

Partner Discounts

Job summary

Orchid Insurance, an Arrowhead Intermediaries company, seeks an Underwriting Supervisor to join our growing team in Utah. The role oversees underwriting activities, guides complex risk decisions, and mentors the team to meet production and quality goals.

Responsibilities include coordinating with leadership to improve standards, supporting UAT, and driving process improvements to reduce expenses while maintaining strong carrier alignment and service levels.

Qualifications

• High School diploma or equivalent.
• Minimum of five years of California homeowners underwriting experience with wildfire risk expertise.
• Experience underwriting High Value Homes within the Surplus Lines market is strongly preferred.
• Proficient in all aspects of underwriting, including new business and renewals.
• Florida 2-20 General Lines Agent license, or equivalent resident-state license as required.
• Maintain licenses and continue education.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Attention to detail and organizational skills.
• Effective verbal and written communication skills.
• Strong customer service orientation.

Responsibilities

• Coordinate with the Underwriting Manager to develop strategies to meet new business production, retention, and underwriting profitability goals.
• Assist in developing and maintaining Orchid Underwriting service standards and best practices.
• Ensure underwriting activities adhere to carrier guidelines and Orchid Underwriting best practices.
• Help to lead an Underwriting team in all aspects of service, quality, and production.
• Assist with User Acceptance Testing (UAT) to ensure the team validates business functionalities and system improvements.
• Set and measure production and quality goals for new business underwriting, renewal underwriting, and inspection underwriting.
• Provide phone/chat coverage to meet client service levels and monitor service levels, volume, and performance.
• Coordinate with Senior Leadership, Programs, and Sales/Marketing to support Orchid’s objectives.
• Identify and implement improved processes to drive efficiency and reduce expenses.
• Gather market knowledge to help Orchid develop product and pricing strategies.
• Support teammates with guidance, mentorship, training, and development.
• Foster a collaborative and supportive team environment, encouraging professional growth.

Skills

Underwriting

Leadership

User Acceptance Testing

Risk assessment

Microsoft Office

Communication

Education

High School Diploma

Job description

Orchid Insurance, an Arrowhead Intermediaries company, seeks an Underwriting Supervisor to join our growing team in Utah. The role oversees underwriting activities, guides complex risk decisions, and mentors the team to meet production and quality goals.

Responsibilities include coordinating with leadership to improve standards, supporting UAT, and driving process improvements to reduce expenses while maintaining strong carrier alignment and service levels.