Senior UC/CC Automation & Release Lead

Infinite Computer Solutions; Campus (IL); On-site; USD 95,000 - 135,000; Full time

Job summary

Infinite Computer Solutions is seeking an engineering leader to drive validation, automation, and Release Management for Avaya UC and Contact Center environments. You will act as the technical escalation point and guide customer deployments, migrations, and optimization programs.

Role emphasizes cross-team collaboration, strategic planning, and hands-on technical mentorship across multiple customer engagements. Strong automation and scripting skills are essential.

Qualifications

• Experience in complex UC/CC environments and migrations.
• Ability to lead validation, upgrade, migration, and release activities.
• Proven track record in driving automation and operational efficiency.

Responsibilities

• Lead complex validation, upgrade, migration, and release activities.
• Serve as the technical escalation point for UC/CC issues.
• Drive automation and operational efficiency initiatives.
• Mentor engineers and provide technical leadership across customer engagements.

Skills

Technical Leadership

Advanced Problem Solving

Automation & CI

Customer & Stakeholder Management

Mentoring & Knowledge Sharing

Tools

Avaya UC

Contact Center

SBC

ESXi

KVM

Python

Shell

PowerShell

Job description

Infinite Computer Solutions is seeking an engineering leader to drive validation, automation, and Release Management for Avaya UC and Contact Center environments. You will act as the technical escalation point and guide customer deployments, migrations, and optimization programs.

Role emphasizes cross-team collaboration, strategic planning, and hands-on technical mentorship across multiple customer engagements. Strong automation and scripting skills are essential.