Senior Travel Experience & Sales Ambassador

Secure Identity, LLC.; West Palm Beach (FL); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Free CLEAR membership

Family discounts

401(k) with company match

Paid holidays

Medical, dental, and vision coverage

Paid time off

Job summary

CLEAR is seeking a Senior Service and Sales Representative in West Palm Beach to create frictionless experiences for members. You will drive memberships, handle high-volume enrollments, and resolve inquiries while upholding strict security protocols.

Role involves training teammates, troubleshooting hardware/software, and supporting leadership to grow within the team. Strong communication and integrity are essential for success.

Qualifications

• Must be 18 years of age or older.
• High school diploma or GED required.
• Open availability and flexibility to work various shifts.
• Ability to stand for up to 8 hours daily.
• Desire to grow into management or leadership.
• Successful completion of CLEAR, airport, and government screening, including background checks.

Responsibilities

• Drive membership enrollments by educating travelers about CLEAR and assisting team goals.
• Balance high-volume enrollments with high-quality customer experiences.
• Resolve traveler or member concerns promptly; escalate as needed.
• Adhere to security procedures by validating documents and IDs.
• Support leadership in training teammates and guide on-the-job training.
• Troubleshoot hardware/software issues; ensure frontline triage before escalation.

Skills

Autonomy

Communication

Attention to detail

Leadership

Sales mindset

Security compliance

Education

High school diploma

Job description

CLEAR is seeking a Senior Service and Sales Representative in West Palm Beach to create frictionless experiences for members. You will drive memberships, handle high-volume enrollments, and resolve inquiries while upholding strict security protocols.

Role involves training teammates, troubleshooting hardware/software, and supporting leadership to grow within the team. Strong communication and integrity are essential for success.