Senior Ambassador – Travel Security & Member Sales

Secure Identity, LLC.

Boston (MA)

In loco

USD 30.000 - 42.000

Tempo pieno

3 giorni fa

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Vantaggi offerti da questo lavoro

Free CLEAR membership

401(k) Retirement Plan with company 1

10 company-paid holidays

Medical insurance

Dental insurance

Vision insurance

Paid Time Off

Descrizione del lavoro

CLEAR in Boston is seeking a Senior Service and Sales Representative to create frictionless experiences for members and travelers. You will drive enrollment, deliver exceptional service, and maintain strict security protocols in a fast-paced environment.

Role includes training teammates, guiding on-the-job development, and resolving issues with hardware and software to keep operations smooth. Must be 18+, with high school diploma or GED and flexible shifts.

Competenze

Strong communication skills for engaging travelers and teammates.
Ability to follow detailed instructions accurately in a fast-paced setting.
Willingness to take on leadership and training responsibilities.

Mansioni

Drive membership enrollments by engaging travelers and educating them about CLEAR benefits.
Balance high volume with high-quality customer experiences.
Resolve traveler inquiries promptly and escalate when needed.
Adhere to security procedures and verify identification.
Assist in training new team members and guide on-the-job development.
Troubleshoot hardware/software issues to ensure frontline triage.