Senior Travel Consultant

BCD Travel; Illinois; On-site; USD 42,000 - 62,000; Full time

Job summary

BCD Travel is seeking a Travel Consultant to manage travel reservations and consult on client travel policies. You will ensure compliance with regulations and provide fare and policy guidance to clients.

You will advise on industry information, review processes with clients, and continually expand knowledge of the travel sector to offer informed service.

Qualifications

• Travel agent experience required.
• GDS Sabre knowledge required.
• Strong English communication (verbal and written).
• Solid knowledge of travel industry policies and processes.

Responsibilities

• Search and confirm travel reservations for the customer.
• Understand client travel policy and provide consultation.
• Handle regulations (DOT, TSA, passports, visas).
• Provide industry info such as fares, exchange costs, penalties.
• Suggest improvements to operational processes and relationships.
• Maintain and expand knowledge of travel industries and trends.

Skills

Customer service

Communication skills

Travel policy knowledge

Tools

Sabre GDS

Job description

As a Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for dedicated client, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

As a Travel Agent, you will

• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About you

• You have travel agent experience
• Relevant skills in GDS Sabre
• Strong verbal and written communication skills in English
• Solid working knowledge of the travel industry, policies, procedures, and processes