Travel Consultant

BCD Travel; Indiana (PA); On-site; USD 40,000 - 60,000; Full time

Job summary

BCD Travel is seeking a Travel Consultant to assist clients with reservations, policy guidance, and regulatory compliance. You will respond to requests, provide fare information, and communicate effectively to ensure travel goals are met.

The role emphasizes strong English communication, customer service, and ongoing knowledge of travel industry practices. Collaboration with clients and internal teams is essential to success.

Qualifications

• Experience as a travel agent.
• Proficient use of Sabre GDS for reservations.
• Strong verbal and written English communication.

Responsibilities

• Search and confirm travel reservations for customers.
• Advise on client travel policy and provide consultations.
• Handle regulatory requirements (DOT, TSA, passports, visas).
• Provide industry information such as fares, costs, and penalties.
• Suggest improvements to operational processes and relationships.
• Maintain up-to-date knowledge of travel industries and policies.

Skills

Travel agent experience

Strong communication

Customer service

Tools

Sabre GDS

Job description

As a Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

As a Travel Agent, you will

• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About you

• You have travel agent experience
• Relevant skills in GDS Sabre
• Strong verbal and written communication skills in English
• Solid working knowledge of the travel industry, policies, procedures, and processes