Entertainment Travel Consultant

BCD Travel; Illinois; On-site; USD 36,000 - 60,000; Full time

Job summary

BCD Travel is seeking an Entertainment Travel Consultant to join our after-hours team in the United States. The role involves handling travel reservations, advising clients on travel policies, and ensuring regulatory compliance.

Ideal candidates have extensive travel agency experience, strong knowledge of industry procedures, and excellent English communication skills. Proficiency in Sabre GDS is required, and entertainment travel experience is a plus.

Qualifications

• Extensive travel agent experience (Entertainment experience is a plus).
• Working knowledge of travel industry policies, procedures, and processes.
• Advanced skills in GDS Sabre.
• Strong verbal and written communication skills in English.

Responsibilities

• Search and confirm travel reservations for the customer.
• Understand client travel policy and provide consultation to the customer.
• Fulfill requests regarding regulations (DOT, TSA, passports, visas).
• Provide clients with industry information such as low fares, exchange costs, penalties.
• Review operational processes and client relationships to suggest improvements.
• Maintain and expand knowledge of current travel industries.

Skills

Travel Agent experience

Travel industry knowledge

English communication

Tools

Sabre GDS

Job description

Full time, United States

This position is to join our after hours team.

Work schedule for this position: 4 days x 10 hours

As an Entertainment Travel Consultant, you are the face of our company. You'll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? - Read on!

As an Entertainment Travel Consultant, you will

• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About you

• Extensive Travel Agent experience (Entertainment experience is a plus)
• Working knowledge of the travel industry, policies, procedures, and processes
• Advanced skills in GDS Sabre
• Strong verbal and written communication skills in English