Senior Trauma-Informed Case Manager – Victim Services

Safe Horizon; New York (NY); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Vacation Time

Paid Sick Time

Holidays

Medical

Dental

Vision

403(b) Retirement Plan

Company Life Insurance

Medical/Dependent Care FSA

Tuition Assistance Program

Commuter Benefits

Gym Reimbursement

Parental Leave

Employee Learning Center

Job summary

Safe Horizon seeks a dedicated professional to deliver trauma-informed, client-centered support for victims of crime and abuse. You will coach program staff, participate in hiring, conduct safety assessments and crisis intervention, and advocate for clients’ entitlements to services and housing.

Strong organizational skills and leadership are essential. You will collaborate with multiple Safe Horizon programs, maintain accurate records, and engage in trainings and community outreach to improve

Qualifications

• Three years direct service experience in social services or two years at Safe Horizon.
• Experience with survivors of intimate partner and family violence and other victims of crime.
• Bachelor's degree in Social Work, Psychology, Human Services, or related field or equivalent experience.

Responsibilities

• Learn and apply a trauma-informed, client-centered approach with an anti-oppressive lens when working with clients.
• Coach staff in client practice and participate in recruitment, hiring and onboarding of new staff.
• Conduct client safety assessments and risk management planning.
• Provide crisis intervention and direct assistance to victims of crime and abuse; develop solutions with clients.
• Advocate for clients for public entitlements and connect them to necessary services.
• File and manage client referrals, data entry and maintain case records accurately.
• Engage in supervision, trainings, and outreach to community groups about violence and victim resources.
• Collaborate with Safe Horizon programs to link clients to services.

Skills

Victimization sensitivity

Compassion and empathy

Learning mindset

Organized and detail-oriented

Independent and resourceful

Leadership

Team player

Communication skills

Interpersonal skills

Ability to handle pressure calmly

Education

Bachelor's degree in related field

Job description

Safe Horizon seeks a dedicated professional to deliver trauma-informed, client-centered support for victims of crime and abuse. You will coach program staff, participate in hiring, conduct safety assessments and crisis intervention, and advocate for clients’ entitlements to services and housing.

Strong organizational skills and leadership are essential. You will collaborate with multiple Safe Horizon programs, maintain accurate records, and engage in trainings and community outreach to improve