Trauma-Informed DV Shelter Case Manager

Safe Horizon; New York (NY); Remote; USD 32,000 - 35,000; Full time

Benefits offered by this job

Vacation time

Paid sick time

Health insurance

Job summary

Safe Horizon’s DV Shelter Program seeks a dedicated professional to provide trauma-informed, client-centered services for survivors and their children. The role emphasizes safety planning, crisis intervention, and ongoing case management, with documentation and collaboration across internal and external partners.

You will engage residents in weekly individual case management, participate in meetings, and help maintain a healing environment with proper coverage and support.

Qualifications

• High school equivalency or high school diploma plus relevant training and experience in human services or related field, including some prior experience working with victims of crime

Responsibilities

• Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.
• Provide ongoing safety assessment and risk management, crisis intervention, crisis counseling, emotional support and case management services of complex client cases
• Advocate on behalf of clients with both internal and external partners to increase client’s access to benefits and resources; provide accompaniment as necessary and requested by clients
• Maintain accurate and timely documentation of case files, including funder reports
• Engaging residents in weekly individual case management sessions that focus on engagement, deescalation, risk management and safety assessment;
• Participating in staff meetings, case conferences, supervision meetings, trainings and other meetings as required;
• Assisting in the daily operations of the work site to maintain adequate coverage, and a trauma informed/ healing environment;

Skills

Trauma-informed

Client-centered

Crisis intervention

Education

High school diploma or equivalent

Job description

Safe Horizon’s DV Shelter Program seeks a dedicated professional to provide trauma-informed, client-centered services for survivors and their children. The role emphasizes safety planning, crisis intervention, and ongoing case management, with documentation and collaboration across internal and external partners.

You will engage residents in weekly individual case management, participate in meetings, and help maintain a healing environment with proper coverage and support.