Senior Transportation Route & Driver Supervisor

Transport LLC; United States; Sur place; USD 28 000 - 40 000; Plein temps

Résumé du poste

JYL Transportation, Inc. is seeking an experienced supervisor to lead a team of 30-60 drivers and monitors.

The role focuses on developing efficient routes tailored to client needs, assigning staff based on skill and performance, and maintaining professional communications with guardians, clients and partner organizations. You will ensure policy compliance, coach driver performance, and provide back-up support as needed.

Qualifications

• Must have prior supervising experience.
• Must be self-motivated, show initiative, and have a strong work ethic.
• Excellent customer service skills, be detail-oriented, and like solving problems.
• Learn the programs, clients, and employees sufficiently to determine appropriate assignments.
• Enjoy working with children.
• Exhibit good technology skills; experience with Microsoft Office suite (Excel, Word, SharePoint, Outlook), Google Chrome, Android tablets, etc.
• Must maintain a safe driving record and driver's license and respond to coverage needs as required.
• Must be able to work comfortably in a small and busy office environment.
• Must be able to sit, stand, stretch, reach, lift and walk during an 8-hour shift.
• Must be flexible and adaptable with ever-changing assignments.

Responsabilités

• Supervise and advise 30-60 drivers and monitors.
• Develop and implement efficient routes across regions with regard to client needs.
• Assign driver assignments reflecting knowledge of employee skills and performance.
• Receive, record, retrieve and deliver messages accurately; solve operational problems while maintaining cordial relations.
• Reinforce compliance with company policies; develop driver skills through discussion and example.
• Spend time behind the wheel to know routes, clients, drivers, and programs; provide emergency backup.
• Build and maintain positive relationships with supervisees; address challenges they face.
• Develop professional rapport with customers including guardians, clients, programs, and partner organizations.
• Maintain detailed records to perform monthly billing count.

Connaissances

Supervision experience

Customer service

Problem solving

Detail oriented

Technology skills

Outils

Microsoft Office Suite

SharePoint

Android tablets

Google Chrome

Description du poste

JYL Transportation, Inc. is seeking an experienced supervisor to lead a team of 30-60 drivers and monitors.

The role focuses on developing efficient routes tailored to client needs, assigning staff based on skill and performance, and maintaining professional communications with guardians, clients and partner organizations. You will ensure policy compliance, coach driver performance, and provide back-up support as needed.