Senior Training & Development Specialist (Hybrid)

HCSC Group; Chicago (IL); Hybrid; USD 63,000 - 114,000; Full time

Benefits offered by this job

Tuition reimbursement

Paid time off

Disability insurance

401(k) savings plan

Job summary

Health Care Service Corporation (HCSC) is seeking a Senior Training Specialist to design and deliver learning programs across in-person, WebEx, and remote formats. You will apply adult learning principles, facilitate engaging sessions, and collaborate with stakeholders to map needs to effective solutions.

You will mentor new Performance Specialists and contribute to a culture of continuous development within a flexible, hybrid work environment.

Qualifications

• Bachelor degree with 2 years of training/education OR 6 years experience in insurance/health care/training with two or more of: coaching, project management, classroom facilitation, instructional design and development, SDO, IT, GPD, SAM experience.
• Basic knowledge of testing methodologies/measurements.
• Advanced knowledge of adult learning theories.

Responsibilities

• Facilitate instructor-led classroom, virtual, and video-conference training.
• Partner with stakeholders to assess learning needs and recommend solutions.
• Mentor new Performance Specialists with coaching and facilitation best practices.
• Ensure effective transfer of knowledge and learners reach proficiency.

Skills

Facilitation

Project management

Classroom facilitation

Instructional design

Coaching

Stakeholder management

LMS experience

Education

Bachelor Degree in Education or related field

Tools

Learning Management System (LMS)

Job description

Health Care Service Corporation (HCSC) is seeking a Senior Training Specialist to design and deliver learning programs across in-person, WebEx, and remote formats. You will apply adult learning principles, facilitate engaging sessions, and collaborate with stakeholders to map needs to effective solutions.

You will mentor new Performance Specialists and contribute to a culture of continuous development within a flexible, hybrid work environment.