Learning Partner

Health Care Service Corp.; Chicago (IL); Hybrid; USD 62,000 - 136,000; Full time

Job summary

Health Care Service Corporation (HCSC) seeks an Education Strategy professional to design and execute learning programs aligned with business goals. You will build consultative partnerships, analyze performance gaps, and coach teams to improve outcomes.

You will manage instructor-led, web-based, and blended learning initiatives in a hybrid work setting, collaborating with internal clients across the organization. A Bachelor’s degree and relevant experience are required.

Qualifications

• Bachelor’s degree in Human Resource Development or related field plus 4 years of experience in instructional design, performance consulting, OR 8 years of experience in instructional design, performance consulting.

Responsibilities

• Develop and execute education strategy aligned to business goals and learning culture.
• Developing and nurturing consultative partnerships across the organization.
• Analyze performance gaps and recommend strategic solutions; evaluate results.
• Coaching and developing team members.

Skills

Consultative communication

Negotiation

Analytical skills

Project management

Independence

Education

Bachelor's degree in Human Resource Development

Master's degree in Human Resource Development

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

• This position is responsible for developing and executing education strategy in alignment with the goals of a specific line of business and in alignment to learning methodology and culture.
• Developing and nurturing consultative partnerships across the organization.
• Analyzing performance gaps and learning needs; recommending strategic, effective performance and non-performance solutions; evaluating the effectiveness and results of solutions.
• Coaching and developing team members.
• The scope includes instructional strategies for instructor-led, web-based, and blended solutions.
• Fostering and maintaining strong ongoing client-facing relationships.
• Autonomously and effectively managing multiple complex initiatives.
• Participating with teams and consulting with customers and internal workgroups.
• The coordination of communication plans and project management activities related to divisional and/or enterprise implementations.
• The evaluation of learning and business outcomes.

Required Job Qualifications

• Bachelor’s degree in Human Resource Development or related field plus 4 years of experience in instructional design, performance consulting, OR 8 years of experience in instructional design, performance consulting.
• Consultative communication skills and negotiation skills.
• Communicate effectively and professionally in visual, verbal, and written forms.
• Demonstrate technical aptitude and analytical skill set.
• Manage multiple, complex projects independently and efficiently.
• Sound inductive and deductive reasoning.
• Experience working with others to analyze information and evaluate results to identify appropriate solutions.
• Able to overcome obstacles by developing solutions to meet individual and departmental goals.
• Capable of applying accepted and emerging adult learning theories and instructional design trends on the job.

Preferred Job Qualifications

• Master’s Degree in Human Resource Development or related field.
• 3 years of learning and development experience in a corporate or business setting.
• Ability to establish and nurture partnerships with multiple internal and external customers, senior management, and subject matter experts.

Work arrangement

This is a Flex (Hybrid) role: 3 days in office; 2 days remote.

Pay Transparency Statement

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards. The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

• From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.
• Base Pay Range $61,500.00 - $136,100.00 Exact compensation may vary based on skills, experience, and location.

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Accessibility Statement

HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process.

Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association © Copyright 2025 Health Care Service Corporation. All Rights Reserved.