Sr Training Specialist - LHB

Luminare Health Benefits Inc.; United States; Remote; USD 50,000 - 93,000; Full time

Job summary

Luminare Health Benefits Inc. is seeking a Senior Training Specialist to partner with operational SMEs and leaders to design, develop, deliver, and evaluate learning solutions that improve performance and speed to proficiency.

You will consult with stakeholders to identify performance gaps, conduct needs analyses, and create engaging instructor-led and digital experiences, driving instructional excellence and measurable business impact.

Qualifications

• Bachelor's degree or equivalent in a related field.
• Experience designing instructor-led and virtual learning programs.
• Strong analytical and problem-solving skills.
• Ability to collaborate with operational leaders, SMEs, and business partners.
• Ability to travel as required.

Responsibilities

• Design, develop, deliver, and evaluate learning solutions.
• Consult with stakeholders to identify performance gaps.
• Measure learning effectiveness and impact on business outcomes.
• Lead continuous improvement in training programs.

Skills

Instructional design

Learning & development

Consulting

Project management

Stakeholder engagement

Microsoft 365

Virtual training

Strong communication

Travel availability

Education

Bachelor's degree or equivalent

Tools

Microsoft 365

Job description

Job Summary

At Luminare Health, our people are what set us apart. Their expertise, dedication, and passion for service excellence are the foundation of our success. We're committed to helping our employees grow through thoughtful development opportunities, meaningful work, and a culture that values collaboration and continuous improvement. When you join Luminare Health, you join a purpose-driven team focused on making healthcare simpler, better, and more affordable.

The Sr. Training Specialist partners with operational SMEs and leaders to design, develop, deliver, and evaluate learning solutions that improve employee performance, speed to proficiency, and support business objectives within Luminare Health. The role requires consulting with stakeholders to identify performance gaps, conduct training needs analyses, create engaging instructor-led and digital learning experiences, and measure learning effectiveness. The Senior Training Specialist serves as a learning and development expert who drives instructional excellence, continuous improvement, and operational readiness across the organization.

Required Job Qualifications

• Bachelor's degree and 2+ years of experience in learning & development, instructional design, training design, organizational development, performance consulting, or related field OR equivalent combination of education and experience
• Knowledge of adult learning principles and instructional design methodologies
• Experience designing and delivering instructor-led and virtual learning programs
• Strong analytical, problem-solving, and consultation skills
• Ability to adapt to change and influence others through organizational transformation
• Ability to collaborate with operational leaders, SMEs, and business partners
• Proficiency in Microsoft 365
• Strong written, verbal, facilitation, and presentation skills
• Experience managing multiple projects and priorities simultaneously
• Ability to work independently with minimum supervision
• Available for travel

Preferred Job Qualifications

• Experience conducting training needs analyses
• Strong written, verbal, facilitation, and presentation skills
• Healthcare, benefits administration, insurance, or TPA experience
• Experience in technical writing and/or editing
• Experience in curriculum development
• Ability to conduct needs assessment and provide a documented process improvement plan
• Experience measuring learning effectiveness and business outcomes
• Experience with developing eLearning solutions with Articulate Storyline, Rise, Vyond, Captivate, or similar authoring tools
• Familiarity with learning management systems (LMS) CPTD, ATD, instructional design certification, or similar professional credential

Remote Work Availability

This position may be performed remotely from anywhere within the continental United States, excluding California, New York, Alaska, and Hawaii.

EEO & Access Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Pay Transparency Statement

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

• From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives
• Min to Max Range: $49,500.00 - $92,800.00 Exact compensation may vary based on skills, experience, and location.

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For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment. HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.

Disability Accommodation

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned.