Sr Training Specialist

Human Resources; Chicago (IL); Hybrid; USD 63,000 - 114,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

HCSC is seeking a Senior Training Specialist to facilitate learning solutions across instructor-led, virtual, and video-conference-based environments. You will apply adult learning theories, design and deliver engaging sessions, and mentor junior staff while partnering with business stakeholders to assess needs and improve performance.

The role supports a flex (hybrid) work arrangement, offering in-office and remote days, with compensation ranging as specified, and a commitment to equal

Qualifications

• Bachelor degree in Education or Training or related field with 2 years of training/education experience OR 6 years in insurance/health care/communications/training with two or more areas of expertise.

Responsibilities

• Facilitate learning solutions including instructor-led, WebEx and remote training rooms.
• Deliver training using adult learning principles and effective facilitation techniques.
• Consult with stakeholders to analyze needs and recommend learning solutions.
• Mentor new Performance Specialists with coaching and classroom management guidance.

Skills

Coaching

Project management

Classroom facilitation

Instructional design

Adult learning theories

Facilitation

Multimodal delivery

Education

Bachelor Degree in Education or Training

Tools

Learning Management System

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

This position is responsible for facilitating learning solutions, including instructor lead classroom, WebEx and remote training rooms via video conferencing and other technologies. Delivering training using adult learning principles, effective facilitation concepts and successful classroom management. Providing support with client needs analysis, consulting, and recommendations of learning solutions. Responsible for the successful transfer of knowledge to the student meeting speed to proficiency expectations. This position is responsible for delivering high-quality learning solutions through instructor-led classroom, virtual, and video-conference-based training environments. The role applies adult learning principles, facilitation techniques, and classroom management practices to drive learner engagement and knowledge transfer. The Senior Training Specialist partners with business stakeholders to assess learning needs, recommend solutions, and support employee performance and speed to proficiency. This position also serves as a mentor to new Performance Specialists by providing coaching, facilitation best practices, classroom management guidance, and ongoing developmental support.

Required Job Qualifications:

• Bachelor Degree in Education, or Training, or related field, with 2 years of experience in training/education OR 6 years of experience in either insurance or health care or communications or training that includes experience in two or more of the following:
• Coaching
• Project management managing multiple projects
  Classroom facilitation
  Instructional design and development
  SDO,IT,GPD,SAM experience.
• Basic knowledge of testing methodologies/measurements.
• Advanced knowledge of adult learning theories.
• Ability to work with multiple internal and external customers, subject matter experts.
• Ability to lead projects.
• Experience with Learning Management System or other related system/application.
• Demonstrate knowledge of multiple modalities in facilitation.
• Proven ability to work with multiple internal and external customers, senior management, and subject matter experts.

Preferred Job Qualifications:

• Experience in insurance, healthcare, employee onboarding, learning and development, or enterprise learning environment.
• Experience facilitating both instructor-led and virtual training programs.
• Experience consulting with business partners to identify performance improvement opportunities.
• Team lead experience.
• Experience supporting curriculum implementation, learner performance, and onboarding programs.

• Advanced facilitation certifications or training credentials

• Knowledge of adult learning, instructional design awareness, and performance consulting practices.

This is a Flex (Hybrid) role: 3 days in office; 2 days remote.

Sponsorship is not available.

Compensation: $63,300.00 - $114,300.00

Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.