Senior TPRM & Process Design Consultant - Remote-Eligible

IPolarity; New York (NY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

IPolarity is seeking a Senior Business Process Consultant - TPRM to lead CBRA to ServiceNow TPRM migration for AIG. The role requires guiding discovery and future-state design, coordinating a distributed onshore/offshore team, and ensuring alignment with SAFe delivery practices.

The engagement features a 28-week program with discovery through go-live and hypercare, and a hybrid Agile approach. Collaboration with risk SME stakeholders and PMs is essential to success.

Qualifications

• Experience leading third-party risk management processes (risk tiering, due diligence, assessments, issues and remediation).
• Strong knowledge of ServiceNow TPRM modules and IRM workflows; Questionnaire Designer, Flow Designer, Vendor Risk Workspace, vendor portal.

Responsibilities

• Lead current-state discovery of CBRA risk assessment process (category/country-driven questionnaires, risk rating logic, parallel due diligence tracks).
• Facilitate third-party risk workshops with business and risk SMEs; define future-state processes aligned to ServiceNow TPRM out-of-the-box capabilities.
• Own requirements traceability, backlog definition and user story elaboration; drive design decisions and approvals.
• Lead business validation, support UAT with named business users, and ensure delivered configuration meets the agreed requirements.

Skills

TPRM expertise

ServiceNow TPRM

Requirements elicitation

Tools

ServiceNow

Job description

IPolarity is seeking a Senior Business Process Consultant - TPRM to lead CBRA to ServiceNow TPRM migration for AIG. The role requires guiding discovery and future-state design, coordinating a distributed onshore/offshore team, and ensuring alignment with SAFe delivery practices.

The engagement features a 28-week program with discovery through go-live and hypercare, and a hybrid Agile approach. Collaboration with risk SME stakeholders and PMs is essential to success.