TPRM BPC (Business Process Consultant)

TechDigital Group; Jersey City (NJ); Hybride; USD 120 000 - 160 000; Plein temps

Résumé du poste

TechDigital Group in New Jersey is seeking a TPRM BPC (Business Process Consultant) to lead current-state discovery and future-state design for moving CBRA risk assessments to ServiceNow TPRM. Hybrid delivery, cross-functional team.

You will own requirements traceability, facilitate workshops with risk SMEs, define backlog, and support UAT to ensure the configuration meets agreed needs.

Qualifications

• Lead current-state discovery of the CBRA risk assessment process.
• Facilitate third-party risk workshops; define future-state processes aligned to ServiceNow TPRM out-of-the-box capabilities.
• Own requirements traceability, backlog definition and user story elaboration; drive design decisions and approvals.

Responsabilités

• Lead business validation, support UAT with named Client business users, and ensure delivered configuration meets the agreed requirements.
• Lead current-state discovery of the CBRA risk assessment process to align with ServiceNow TPRM capabilities.
• Own design decisions and approvals; drive backlog and traceability.

Connaissances

TPRM process

ServiceNow TPRM

Requirements elicitation

Outils

ServiceNow

Description du poste

TPRM BPC (Business Process Consultant)

Top Three Skills

• 1. Third-party / vendor risk management process expertise (risk tiering, due diligence, assessments, issues and remediation)
• 2. ServiceNow TPRM / IRM functional knowledge (Questionnaire Designer, Flow Designer-driven workflows, Vendor Risk Workspace, vendor portal)
• 3. Requirements elicitation, workshop facilitation, user stories and traceability in an Agile delivery model

Job Description/ Responsibilities :

Role summary: Business Process Consultant who leads current-state discovery and future-state process design for Client's move from CBRA to ServiceNow TPRM.

• Lead current-state discovery of the CBRA risk assessment process (category/country-driven questionnaires, risk rating logic, parallel due diligence tracks).
• Facilitate third-party risk workshops with Client business and risk SMEs; define future-state processes aligned to ServiceNow TPRM out-of-the-box capabilities.
• Own requirements traceability, backlog definition and user story elaboration; drive design decisions and approvals.
• Lead business validation, support UAT with named Client business users, and ensure delivered configuration meets the agreed requirements.

Engagement: Client – migration of the legacy third-party risk assessment application (CBRA) to ServiceNow TPRM. 28-week, 7-phase program (discovery through go-live and 4-week hypercare), Hybrid Agile aligned to Client's SAFe delivery model.

Team: Approx. 11-person distributed onshore/offshore team (solution architecture, business process, risk advisory, PM, TPRM and AI technical consultants, QA, OCM).

Key deliverables:

• Current-state and future-state process maps
• Requirements traceability matrix
• Prioritized backlog
• Design decision log
• Business validation / UAT support