Senior TPM: AI Sales Tech & Enablement Leader

Manulife; Boston (MA); Hybrid; USD 92,000 - 160,000; Full time

Job summary

John Hancock Life Insurance Company (U.S.A.) seeks a Senior Technical Program Manager to lead a strategic portfolio of AI, Salesforce, and Sales Enablement initiatives supporting Distribution and Sales Technology transformation.

The TPM will coordinate across Business, Product, Technology, Architecture, Data, Security, Finance and Operations to deliver AI-powered sales capabilities and Salesforce modernization, while driving producer productivity solutions in a hybrid Boston environment.

Qualifications

• 3-5 years of technical program management experience in a related field.
• 3+ years delivering technology solutions in life insurance with AI exposure (preferred).
• Familiarity with life insurance regulatory concepts and product change impacts.
• Excellent organizational and problem-solving abilities.
• Ability to manage execution plans to a budget and provide regular financial forecasts.

Responsibilities

• Lead SDLC for AI, Salesforce, and Sales Enablement initiatives.
• Coordinate across Business, Product, Technology, Architecture, Data, Security, Finance and Operations.
• Deliver AI-powered sales capabilities and Salesforce modernization.
• Manage non-functional requirements including UX, availability, observability and data privacy.
• Communicate roadmaps and business cases to senior leadership and stakeholders.

Skills

Technical program mgmt

AI delivery

Regulatory knowledge

Budget forecasting

Job description

John Hancock Life Insurance Company (U.S.A.) seeks a Senior Technical Program Manager to lead a strategic portfolio of AI, Salesforce, and Sales Enablement initiatives supporting Distribution and Sales Technology transformation.

The TPM will coordinate across Business, Product, Technology, Architecture, Data, Security, Finance and Operations to deliver AI-powered sales capabilities and Salesforce modernization, while driving producer productivity solutions in a hybrid Boston environment.