Senior Director Applied AI Delivery & TPM

Lilt; Boston, New York, San Francisco (MA, NY, CA); On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

Competitive salary

Equity

Professional growth

Collaborative culture

Dev. opportunities

Job summary

LILT in Boston is seeking a Head of Technical Program Management for Applied AI to lead delivery across multilingual and multimodal engagements. You will own end-to-end programs, build scalable operating systems, and partner with researchers, engineers, and sales to ship high-impact AI projects on time and budget.

You will balance a builder mindset with operational excellence, mentoring TPMs and project managers, owning capacity planning, and driving quality, SLAs, and customer outcomes for

Qualifications

• Accountable owner of large-scale technical portfolios and SLAs.
• 10+ years in delivery/operations or program leadership with team management.
• Experience building operating systems in high-velocity environments.
• Education aligned with advanced technical leadership expectations.

Responsibilities

• End-to-end Practice Ownership: own customer outcomes across Applied AI programs.
• Lead and scale the delivery team: recruit, mentor, and enable TPMs and PMs.
• Run delivery operations and capacity planning at volume to protect speed and margin.
• Build the delivery operating system with standardized processes and dashboards.
• Strategic Customer Partnership & Escalations with executive sponsors.
• Own quality: standardize QA and evaluation across programs.
• Manage the expert and vendor workforce with clear metrics.
• Cross-functional Workflow Design: align Sales, Engineering, Research, Product, and Production.

Skills

Delivery leadership

Executive stakeholder management

People management

Frontier AI expertise

Data fluency

Strategic program leadership

Education

B.S. or M.S. in CS/AI or related field (12+ yrs) or Ph.D. (8+ yrs)

Tools

Python

Jira

Linear

Job description

LILT in Boston is seeking a Head of Technical Program Management for Applied AI to lead delivery across multilingual and multimodal engagements. You will own end-to-end programs, build scalable operating systems, and partner with researchers, engineers, and sales to ship high-impact AI projects on time and budget.

You will balance a builder mindset with operational excellence, mentoring TPMs and project managers, owning capacity planning, and driving quality, SLAs, and customer outcomes for