Senior TMF Billing & Revenue Analyst

City of Boulder; Boulder (CO); On-site; USD 63,000 - 91,000; Full time

Job summary

City of Boulder is seeking a detail-oriented Billing Services professional to manage TMF billing, revenue reporting, and customer support for transportation-related fees. The role emphasizes accuracy, cross‑functional collaboration, and process improvement in a public municipal setting.

The candidate will train staff, maintain data integrity, and support annual audits while ensuring compliance with city policies and TMF rules.

Qualifications

• Bachelor’s degree in Accounting, Business Administration, or related field.
• Three (3) years’ professional experience in accounting, data processing, billing or collections.
• Knowledge of accounting procedures, processes and industry standards, and the ability to apply financial acumen.
• Knowledge of billing systems, online customer portals, financial systems, personal computing and technical security.

Responsibilities

• Analyzes and advises on complex billing and payment matters and anomalies, including TMF calculations, revenue reporting, payment processing, collections, and customer service.
• Champions and models customer service philosophy and trains others in customer service expectations and practices.
• Calculates bills and maintains relationships with major billing accounts to enhance communications, develop efficient processes.
• Audits new account billing to ensure calculations are accurate.
• Backs up Billing Services Coordinators, Specialists and Analysts as needed.

Skills

Dependable

Attention to detail

Teamwork

Safety awareness

Train others

Education

Bachelor’s degree in Accounting, Business Administration, or related field

Tools

MS Word

Excel

Database software

Financial software

Asset management software

Job description

City of Boulder is seeking a detail-oriented Billing Services professional to manage TMF billing, revenue reporting, and customer support for transportation-related fees. The role emphasizes accuracy, cross‑functional collaboration, and process improvement in a public municipal setting.

The candidate will train staff, maintain data integrity, and support annual audits while ensuring compliance with city policies and TMF rules.