Billing & Data Analyst, Municipal Finance

City of Boulder; United States; On-site; USD 63,000 - 91,000; Full time

Job summary

City of Boulder is seeking an experienced Billing Services professional to manage TMF billing, revenue reporting, and collections. You will serve as a technical expert, resolve complex billing issues, and maintain strong relationships with major accounts.

You will train new staff, update training materials, and back up colleagues across Utilities and Transportation and Mobility. This is a full-time, salaried role requiring accuracy, collaboration, and strong customer service.

Qualifications

• Dependable, reliable, and able to meet deadlines under changing priorities.
• Detail-oriented with accuracy in procedures and documentation.
• Safety-conscious and able to follow safety policies and report incidents.
• Able to teach and train others in processes and systems.
• Proficient with financial software, asset management software, MS Word, Excel, and databases.
• Comfortable working both in a team and independently.
• Knowledge of accounting procedures and financial systems.

Responsibilities

• Provide advanced-level billing support, including TMF calculations, revenue reporting, and collections.
• Serve as first contact for escalated issues and ensure proper documentation retention.
• Train new staff and update training materials for Billing Services.
• Coordinate with Budget Analysts on disputes, adjustments, and settlements.
• Assist with setup of new TMF accounts and data gathering for audits.
• Support cross-functional teams and improve information transfer processes.

Skills

Dependable

Meet deadlines

Attention to detail

Safety awareness

Teach/train others

Financial software

MS Word

MS Excel

Database software

Billing systems

Tools

MS Word

Excel

Database software

Billing systems

Job description

City of Boulder is seeking an experienced Billing Services professional to manage TMF billing, revenue reporting, and collections. You will serve as a technical expert, resolve complex billing issues, and maintain strong relationships with major accounts.

You will train new staff, update training materials, and back up colleagues across Utilities and Transportation and Mobility. This is a full-time, salaried role requiring accuracy, collaboration, and strong customer service.