Senior Title Coordination Lead — Remote

First American; Columbus (OH); Remote; USD 37,000 - 49,000; Full time

Job summary

First American in Columbus, OH is seeking a Lead Title Coordinator to coordinate the resolution and completion of the title process, monitor workflows, and validate data in title orders.

You will provide support to escrow offices and customers, manage production pipelines, train teammates, and identify workflow improvements. A minimum of 4+ years of related experience and strong leadership are required.

Remote work options are available as part of the role.

Qualifications

• High School diploma or equivalent; some college preferred.
• 4+ years directly related experience.
• Demonstrated leadership capabilities.
• Strong MS Office skill set.
• Excellent verbal/written communication skills.
• Must maintain professionalism and positive service attitude.

Responsibilities

• Provides support to escrow offices and customers and trains team members.
• Manages production pipelines and workflows to prioritize work and meet service expectations.
• Communicates policy changes to the team through training and updates.
• Acts as team resource and subject matter expert for resolutions.
• Assists in scheduling and coordinating team activities.
• Troubleshoots and guides others on complex problems and solution finding.

Skills

Leadership

MS Office

Verbal/Written communication

Professionalism

Attention to detail

Education

High School diploma or equivalent; some college preferred

Job description

First American in Columbus, OH is seeking a Lead Title Coordinator to coordinate the resolution and completion of the title process, monitor workflows, and validate data in title orders.

You will provide support to escrow offices and customers, manage production pipelines, train teammates, and identify workflow improvements. A minimum of 4+ years of related experience and strong leadership are required.

Remote work options are available as part of the role.